Allied Van Lines Customer Reviews

Everything was absolutely wonderful. I loved that the coordinator called before the move. The driver was really nice when he came to pick up the stuff and they delivered on time & called. It was nice.

The driver stayed in contact with me the whole time. They unloaded everything, the overall service was good.

The overall experience was very organized and our special requests were accommodated for the delivery.

The care of the driver and the movers when they came and everything I asked them to do they were more than willing to do.

I couldn't ask for better. There was a scratch on the door of the house that we left but I think that was unavoidable.

The driver, and his crew was careful, and courteous. The agent was very organized. We used Allied before so we were satisfied.

They were good, nice, and well mannered. They wrapped everything and they were really professional. They also were really clean and I like that. They were actually early to load the items. If I had to move again I would use Allied. We used Allied before and they were good. They all acted professional and they were really organized.

The entire process and finally the driver and his crew. They were phenomenal. ALLIED IS LUCKY TO HAVE THAT DRIVER.

The drivers, the loaders, they were really great and friendly. They had a lot of information. The overall experience was really good.

They were very professional & timely. They took care of the furniture that was brought to them. They answered my questions & concerns. They were upfront w/me about any unexpected fees that occurred. I got good feedback from my family on the other end. They picked up things as promised. They were thorough & professional. The crew was good during the del.

I just like the whole process. They contacted us, they gave an estimate, they did what they said they would, and they didn't break anything.

The driver was excellent. The crew that did the loading and unloading was good. I would use Allied again.

The level of service I received from the coordinator, driver & crew. My belongings are still in storage.

They were very helpful, and honest. They didn't give me a run around, and didn't do anything unnecessary, it was excellent.

Allied's staff was timely, courteous, and they did a good job. I was not happy that Allied wanted $150.00 to come pick up my used boxes.

The delivery was great. The driver, Mike, did a wonderful job. The sales person did a great job and the move was very easy overall.

I loved both the driver and coordinator. They both stayed in contact with me constantly and were more than willing to walk me through every step and satisfy all of my issues. The driver was great.

The overall friendliness and care of the move. Everyone with Allied who was associated with my move made everything easy and relaxing for me during a stressful move.

They delivered on time. Everything was safe and sound and came as promised. The gentlemen loading were very helpful.

The whole experience was good. The person who did the estimate did a good job as well. We were informed throughout the process.

I had a previous experience w/ Allied that contributes w/ my overall feelings on a last move, for this move it was much better.

They made my move very easy. They were efficient. They were wonderful to work with and everybody was on time.

They were fantastic. Frank and his crew was extremely professional. If you have the opportunity please give him my regards.

I just thought everything was professional, organized, and easy to understand. The driver was extremely courteous and helpful. I appreciate all his help.

Allied was excellent all around. I have moved several times and have never had so much consideration and accuracy.

The crew was on time and packed all day. They worked really hard and was careful with our belongings.They were easy to deal with and were very professional.

The driver was great. I think he was very good during the loading process, we enjoyed working with him.

The overall experience, from the salesperson to the coordinator and the movers, was grand. It was the best moving experience I have ever had.

Allied were professional and timely. My whole experience was excellent. Just professional

The time of the delivery and some issue with number on the boxes, setup of my bed. They forgot to put a piece on the bed which I had to go back and put it on my self.

The communication was good and the quote was explained to me clearly. The delivery time was faster than expected. They explained to me what was going on every step of the way.

Mike was really impressive. The move was hard. Robbie and crew was excellent. Marshall and his crew didn't follow directions and I still can't find items that they delivered. Marshall and his crew did not arrive on time. Robbie and his crew had to rent another truck, a Uhaul to continue with the move.

This the fifth time you moved me I am satis. The driver was not advised that I had a golf cart and it was in the move. I had to tell the driver .

The driver was on time, nice and he was willing to listen if you need help and he was excellent driver, picked up and delivered. The over road driver was here when he said he would and he did an excellent job.

I really liked the 3 day delivery window and I found Cindy was awesome with packing and Jeremy and Victoria was awesome as well. Brian was thorough and the whole process was impressive, easy, smooth.

I think that Neil was good. Dennis and his team were excellent in every way. Neil and Dennis were both courteous, careful, and caring. I felt like they cared about me, my wife, and our needs.

They took really good care of it. They were really respectful. I have nothing bad to say .I am extremely satis overall I thought it was exceptional service . We would use them again.

The driver and the crew went above and beyond. It was hot and they had to go up steps. The whole move couldn't have been better.

The professionalism, the timeliness, the courtesy , and the patience most influenced my rating. Steve was terrific and so was his crew.

Everybody had people skills, communicated well & I wasn't left in the dark. I knew everything that was going on.

They were able to deliver our goods three days before we thought they were going to. They went above and beyond and they worked with me.

Previous experience with them. The coordination of the move and the scheduling of the dates. The drivers were very good, and nice. I have not unpacked and I'm assuming that everything is okay.

The road and load crew worked very good and the rep from Allied kept me updated on everything that was pertaining to the move.

The driver was professional, the people I spoke with on the phone were professional, it overall was just a great experience.

The crew did what they said they would do. I didn't have a lot of stuff & I paid over $2000 which I feel was very high. Other than that, the move was seamless. The crew was excellent.

I was most influenced by the promptness and responsiveness to my questions. When I emailed Cameron, I received a response within 24 hours, if not sooner.

Superior srvc all the way around. This is the very best move we have ever had, it was just superior.

The communication was good and they were careful and hardworking and helpful. The contracted group had to be dismissed they were breaking thing and another group came and this was a big deal b/c it delayed the process for about 2 days.

It was a lot easier than expected. I do believe there are some missing items. It was a simple move. The packing crew didn't leave notes for the movers.

The driver was the best ever, and he would get a 10 everyday. The driver was the best ever. He had a great sense of humor, professional, and I would request him again.

They were excellent all around. The driver should be the driver of the year. They did an excellent job.

Interacting with the driver, the loaders, and the packers, was good and influenced my rating. They clearly cared about what they were doing, and they clearly cared about my stuff. I would definitely like to use the driver, the loaders, and the packers again. They were great.

Everybody that I spoke to was very polite and professional. Also they did what they said they would do. Thank you Allied.

They company answered all of my questions and they were accurate. The items were shipped from allied.

The overall demeanor of how everyone was so helpful. I had constant contact with everyone which was terrific. They had to pack a few things and they packed it very well.

I used Allied twice for moving. I love them. They moved us from Cleveland to LA. Then back from LA to Cleveland The packers and the driver and his crew was great, they were polite, helpful and on time. They packed 90% of our things for us.

Everything went so well and so smooth. I was very satisfied from the local packers to the warehouse. I was contacted as to when it would arrive as well.

Everything was good except the pick up being late. The driver and crew was several hours late on loading day.

This my fourth move w/Allied and I am always satisfied with Allied. Cust srvc is excellent. The driver and crew was excellent. They were very pleasant. They arrived early and I was delighted w/that.

I have used them over 15yrs. and they were excellent. I will be using them again in the next few wks. Dusy Whitney was a great help. They called to let me know when they would arrive.

How they treated me, They were wonderful. I can not say anything bad The rails for the long dresser are missing. I would like a call if found.,

Everything went great. There was great communication. Also, everything was well wrapped and delivered.

I have used Allied before and the driver has always been nice. They did what they promised every time.

The wonderful customer service that they gave. The driver brought 1 person with him and 2 from San Antonio were supposed to meet us here on the day of the move, the diver had to find out where they were; they arrived 1-2 hours into the load.

The moving crew was very good and they didn't break anything. The moving crew was on time and courteous. The moving crew wanted to do a good job.

I was extremely satisfied with the way this move went. I have moved several times with Allied and I have had really good luck with all of them.

The driver kept us posted on everything and his crew packed our stuff very well, the coordinator answered all our e-mails, everyone did a good job. The driver and his crew did a good job.

Allied Van lines were very curteous they were great when it came to communication and they made everything easier for me.

I thought Allied did a good job delivering. Allied was able to come when I needed them to. The driver was good and I just had a good experience.

Everyone was great to work with, my things were handled good, and the crew was confident and efficient.

I thought they did a very good job. It was a corporate move. Maybe they're more careful. I don't know.

They're pretty good and they delivered very quickly. They loaded and unloaded professionally. Very professional packing and they came on time. Crystal was very good in communicating w/ me.

There was nothing wrong other than communication. They did not let me know that they were not going to delivered on the promise date. They were late on the delivery by one day.

Everything went very smooth, did what they were supposed to do, easy move. We were satisfied with everybody, on time, polite and handled the goods.

The cust serv of the individual who was the sales rep who worked with me in Las Vegas for the initial move, and the driver who coordinated the team in Seattle influenced it. They were outstanding.

I was satisfied with the communication and how my goods were handled. Kevin who delivered my goods did an excellent job. The packers were good and did a great job.

I was able to work while they were here, and they packed my desk last, so that I could work until the last minute.

The Better Business Bureau & Angie's List recommendations. They were very professional and courteous, I would recommend them to anyone. We had the movers send the packages to different locations and everything was done well, we are just missing one box. I did contact them. It was a small box and it was sentimental.

The personal care of my items influenced my rating. Put a plus on the driver's care during the delivery.

The ability of Allied Van lines to work with me on a complicated move. Everyone was very professional and nice. Some of my furniture was moved into storage and everything I received was in good condition. My special request was that the crew unload the boxes and help me put the items in the proper place.

I thought it was great I would recommend it to anyone moving instead of using a Uhaul truck. They were very timely. Overall everything went perfectly. My company paid for it, if I had to do it my self I couldn't have afforded it.

I liked the promptness of being on time & the overall good attitude. The team worked hard, was helpful & courteous.

I think the service is good, but I think the price may be a little high. I was shipping some stuff with the car but I was told I can't have anything in the car. No one told me that. I haven't received all of the items I shipped out yet.

Everybody worked real hard. I was satisfied with them. The second day they didn't send enough crew so I called and they sent someone out. The unloading went very smooth.

The people that packed were very good. The loading crew did an excellent job. The driver was wonderful. Everything was smooth & good. I love the whole process.

They all did a great job. They were all courteous and friendly and paid attention to detail. They did a great job.

I am still waiting on a refund because the estimated of my load was more than it was supposed to be. I have not received any information about that. The drivers and packers were great.

The customer service was great. I liked the follow up I got from the rep in Seattle. The rep was very reachable and I was happy with the price.

My coordinator handled things well. She informed me when my goods would be picked up & when they would be delivered.

The crew was professional. The driver checked the location ahead of time. It was an overall great experience.